ORDERING INFORMATION: You will be notified within 48 hours of placing your order to confirm your order. PAYMENT INFORMATION: We accept checks , money orders, and Paypal. If you plan to pay using check or money order, make a note of it in the comments box when you place your order. Please use this address for mailing payments: Go With The Flo Pads Attn: Order Dept P.O. Box 854 Makawao, HI. 96768 Check and money order payments are expected to be received within 10 days of placing your order and Paypal payments are due no more than 24 hours after your order is placed. Items are not shipped until full payment has been received. This means any payments by check or eCheck must have cleared and the funds are posted to our account. Custom orders are not started until payment is received and posted to our account. REFUND/EXCHANGE POLICIES: Go With The Flo products are guaranteed against defects for 90 days. If there is a defect with your purchase within the 90 day time frame, send the item back and we will replace it at no cost to you. Due to the nature of our products, refunds are only given if items are returned in the original unopened package within 15 days of receiving the items. All international sales are FINAL. No exchanges, refunds, or credit may be given for International orders. These policies are subject to change at any time without notice. SHIPPING INFORMATION: We ship Tuesdays and Fridays. If your order will be delayed for some reason, we will notify you of the expected ship date. If you are an International customer , please be aware that we cannot offer delivery confirmation or insurance through USPS. You may choose whichever method of shipping you are most comfortable with, and we will only charge you actual shipping costs. We follow all customs rules and will not claim your order as a gift. |